Guides / Change the approver

Change the approver

Someone is on holiday or doesn’t answer? Administrators and workspace owners hand the waiting approval to someone else.

Steps

  1. On the Dashboard, find the request under Waiting longest or Overdue approvals — or open it under Results → Approvals.
  2. Click Change approver and pick a colleague, or type an email address.
  3. Optionally add a note for the audit log, then save. The new approver is notified right away and the old link stops working.

The requester (on steps where people can’t approve their own requests) and deactivated accounts can’t be picked.

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